Privacy Policy

Last updated: January 25, 2025

This Privacy Policy outlines how Jyxtra (“the Company,” “We,” “Us,” or “Our”) gathers, utilizes, and discloses your information whenever you access or use Our services (“Service”). It further explains your privacy rights and the measures taken to safeguard them. By using the Service, you consent to the practices described in this Policy.

We employ your data solely to offer and enhance the Service. By continuing to use the Service, you agree to the collection and usage methods detailed here.

This policy applies to all Jyxtra products and services, including any mobile applications, subdomains, and online functionalities provided under Our control.

Interpretation and Definitions

Interpretation

Words whose initial letter is capitalized have meanings set forth in the Definitions below. These definitions hold true whether such words appear in singular or plural forms.

Definitions

• Account refers to a user profile created for You to access specific parts of the Service.
• Company (also “We,” “Us,” or “Our”) refers to Jyxtra.
• Cookies are small files placed on your device by a website, serving various purposes like remembering your preferences or tracking session details.
• Device means any hardware (computer, tablet, smartphone) used to interact with the Service.
• Personal Data is any information that can uniquely identify or be linked to a living individual.
• Service refers to all online platforms, software applications, or other digital offerings managed by the Company.
• Service Provider means any external person or entity entrusted by the Company to process data on its behalf, supply relevant services, or assist in analyzing use of the Service.
• Third-party Social Media Service indicates any external site or social network allowing a user to register or log in to the Service.
• Usage Data refers to information collected automatically via the Service or from its foundational structure (e.g., page visit durations, crash data, or unique device identifiers).
• You means the individual accessing or using the Service, or, if applicable, the entity on whose behalf the individual is acting.

Collecting and Using Your Personal Data

Types of Data Collected

When You interact with Our Service, We may request Personal Data such as name, email, phone number, mailing address, or any details You choose to provide. Additionally, We may gather Usage Data automatically through analytics tools and server logs, which can include the IP address of your Device, browser type, device-specific IDs, pages visited, access times, and other diagnostic information.

Data Sharing

We may share information with designated third-party service providers, including but not limited to Firebase, Google Services, and Google Analytics, to deliver analytics, advertising (if relevant), and other operational services tied to Our Service. These providers may collect and use Your information under their own privacy terms. We encourage You to review those terms for clarity on data practices.

Personal Data

We collect Personal Data including (but not limited to) the following:

• Email address
• First and last name
• Phone number
• Physical address (such as city, state/province, postal code)
• Usage Data

Usage Data

Usage Data is automatically obtained when interacting with Our Service. This may involve details like Your IP address, browser or device type and version, which portions of the Service You visit, and how long You spend on them. If You use a mobile device, We may also retrieve OS type and version, hardware model, and other diagnostic data to refine the Service.

We may gather data from your browser or device whenever You visit or use Our Service to further optimize performance and user experience.

Information from Third-Party Social Media Services

If You log in or register through external platforms (e.g., Google, Facebook, Instagram, Twitter, LinkedIn), We may have access to Personal Data linked to that account (like name or email). The Company only uses such data according to this Privacy Policy after You grant permission via those platforms.

Tracking Technologies and Cookies

We employ Cookies and similar tools (beacons, tags, scripts) to track activity on Our Service and store selected information. These technologies help improve and analyze Our Service. For instance:

• Cookies or Browser Cookies: You can set your browser to reject Cookies or indicate when a Cookie is sent. However, some Service features may be limited if Cookies are disabled.
• Web Beacons: Some Service components and emails may contain tiny files (pixel tags, clear GIFs) that allow the Company to count visitors, track email openings, or measure other usage data.

Cookies can be “Persistent” (staying on your device after you go offline) or “Session” Cookies (deleted once you close your browser). We use both types:

• Necessary / Essential Cookies: Allow you to log in and use core features. Without them, requested services may be unavailable.
• Cookies Policy / Notice Acceptance Cookies: Remember if you’ve already acknowledged cookie usage.
• Functionality Cookies: Retain your preferences, e.g., language or saved logins, for ease of returning to Our Service.

You can find more about Cookies by consulting your browser documentation. Disabling Cookies might reduce some of Our Service’s functionalities.

Use of Android API

Our application may leverage Android APIs to provide features like location-based content, device diagnostics, or usage metrics. This can involve accessing approximate location, sensor data, or other internal system parameters strictly to ensure the intended functionality. We neither disclose nor resell this data to external parties without Your explicit permission. Security measures such as encryption and anonymization help protect these details.

You retain the right to manage or revoke such data access anytime through your Device settings. If you have questions about how We use Android APIs or the scope of collected data, please contact us via the methods provided in this Policy.

Use of Your Personal Data

The Company may process Personal Data for various purposes, such as:

• Providing and maintaining the Service: Monitoring its usage, features, and stability.
• Managing Your Account: Personalizing and enabling certain functionalities for registered users.
• Fulfilling a contract: Processing purchases, orders, or any other agreement with You via the Service.
• Communicating with You: Sending emails, SMS, or push notifications about updates, security alerts, or relevant information regarding Our functionalities.
• Offering You promotions or general info: Unless You opt out, delivering details about products and events akin to what You’ve already bought or asked about.
• Handling Your requests: Addressing user inquiries, feedback, or support needs.
• Facilitating business transfers: Evaluating or conducting mergers, reorganizations, or sales of assets, in which Personal Data may be among the assets transferred.
• Additional purposes: Conducting analytics, spotting usage trends, measuring campaign performance, and improving Our services or marketing strategies.

We may also share Your Personal Data under particular circumstances:

• With Service Providers: For tasks like usage analysis, user communication, or technical services.
• For Business Transfers: During negotiations or completion of a merger, sale of assets, financing, or acquisition of all or part of Our business.
• With other users: If You share personal data publicly or engage on open forums, such data becomes visible to others.
• With Your consent: If You explicitly agree to share data for any other purpose.

Retention of Your Personal Data

We keep Personal Data only as long as necessary to realize the aims set out in this Policy, to comply with law, or to resolve disputes. Usage Data is held for a shorter period unless used to enhance security or Our Service’s functionality, or if law mandates otherwise.

Transfer of Your Personal Data

Your data, including Personal Data, may be handled in facilities or by individuals working outside Your region, under distinct data protection rules. By providing data, You agree to such transfers. We endeavor to protect Your information with suitable safeguards and security methods.

Delete Your Personal Data

You can ask Us to help erase Your Personal Data at any time. See Our “Deletion Request” or contact Us to initiate the deletion process. We will remove or anonymize data unless certain statutory obligations or security reasons require its retention.

Disclosure of Your Personal Data

Business Transactions

If We undergo a merger, acquisition, or asset sale, Personal Data may be transferred. We will notify You before it becomes subject to a different privacy policy.

Law Enforcement

The Company may need to reveal Your Personal Data if mandated by law or in reply to valid legal requests (e.g., court orders or government demands).

Other Legal Requirements

We may divulge Your data in good faith when it is necessary to:

• Fulfill a legal obligation;
• Defend the rights or property of the Company;
• Investigate or avert possible wrongdoing in association with the Service;
• Protect the personal safety of users or the public;
• Protect against legal liability.

Security of Your Personal Data

Safeguarding Your data is a priority. We implement commercially acceptable means to guard Your Personal Data, but note that no electronic storage or Internet transmission method can guarantee 100% security. We continually revise Our security practices to mitigate risks.

Children’s Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect information from individuals under 13. If You discover that a child has submitted Personal Data to Us, please contact Us so We can promptly delete that information.

Disclaimer for Transitioning to Third-Party Resources

Links on the Service may direct You to external sites that are not operated by Us. We hold no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites. We recommend You review their terms and privacy policies before providing them with any data.

Changes to this Privacy Policy

We may periodically revise Our Privacy Policy. Any changes will appear on this page, updated with the “Last updated” date. For significant modifications, We may notify You via email or by placing a notice on the Service. Continuing to use the Service after such updates signifies Your acceptance of the revised terms.

Contact Us

If You have questions regarding this Privacy Policy, feel free to contact Us:

• By email: [email protected]